Privacy Policy

HWM Hollywood Masonry ("we", "us", or "our") operates the website located at hollywoodmasonry.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use that information, and what rights you have regarding your personal data.

By using this Site, you agree to the practices described in this policy. If you have questions, contact us at hello@hollywoodmasonry.com.

1. Information We Collect

Information you provide directly:

• Name, phone number, email address, and project description submitted through our contact form.
• Any additional details you choose to include in a message to us.

Information collected automatically:

• IP address, browser type, operating system, and referring URLs.
• Pages visited, time spent on pages, and links clicked, collected through analytics tools.
• Cookies and similar tracking technologies that help us understand how visitors use the Site.

2. Cookies and Analytics

Our Site uses cookies - small text files stored on your device - to improve your experience and help us understand Site usage. We may use third-party analytics services (such as Google Analytics) that collect aggregated, anonymized data about Site traffic and user behavior. These services have their own privacy policies governing how they handle your data.

You can control cookie behavior through your browser settings. Disabling cookies may affect some Site functionality, but will not prevent you from using the Site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule free on-site estimates.
• Communicate with you about your project, including follow-up calls or emails.
• Improve the Site and understand how visitors find and use it.
• Comply with applicable laws and protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with trusted service providers who help us operate the Site or conduct our business (for example, our contact form provider, email service, or analytics platform). These providers are contractually required to keep your information confidential and use it only for the purpose of providing services to us.

We may also disclose information if required by law, to respond to a court order or government request, or to protect the rights and safety of our business, customers, or others.

5. Data Retention

We retain the information you submit through our contact form for as long as is reasonably necessary to respond to your inquiry and fulfill any related service obligations. If no ongoing business relationship results from your inquiry, we will retain your data for no longer than 2 years. You may request deletion of your information at any time by contacting us at the email below.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Opt out of certain data processing activities.

To exercise any of these rights, contact us by email at hello@hollywoodmasonry.com. We will respond within 30 days.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, reach out to us: